Detailed Job Information
- Job Title: Medical Office Assistant/Receptionist
- City: Delta
- Province: British Columbia
- Date Posted On: September 29, 2025
Clinic Name: Robertson Optometry
Region: Inside Lower Mainland
Experience: 0-4 years, 4+ years
Job Type: FT
Email: roptical@telus.net
Phone Number: 6049467911
Summary:
Job Summary:
We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office, providing exceptional support to both patients and healthcare professionals. This position requires a strong understanding of medical terminology, proficiency in electronic medical records, and experience with multi-line phone systems.
Duties:
- Greet patients and visitors in a professional and friendly manner at the front desk.
- Manage incoming calls using multi-line phone systems, directing calls appropriately and addressing inquiries.
- Schedule appointments and maintain an organized calendar for healthcare providers.
- Collect and verify patient information, including insurance details, ensuring accuracy in electronic medical records.
- Assist with the preparation of patient charts and documentation prior to appointments.
- Process patient payments and manage billing inquiries as necessary.
- Maintain cleanliness and organization of the office environment, ensuring compliance with health regulations.
- Collaborate with other staff to support patient care when required
- Handle administrative tasks such as filing, faxing, and managing correspondence.
Experience:
- Previous experience in an optometric, medical or dental office setting is preferred.
- Familiarity with Word, and Excel software is necessary
- Strong understanding of medical terminology to facilitate communication within the healthcare team.
- Experience as a dental receptionist or in similar roles will be beneficial.
- Proven administrative experience with excellent organizational skills and attention to detail.
- Ability to work efficiently in a fast-paced environment while maintaining professionalism.
We invite qualified candidates who are passionate about providing exceptional patient care to apply for this rewarding opportunity as a Medical Office Assistant.
Job Type: Full-time
Pay: $17.85-$24.50 per hour
Expected hours: 40 per week
Benefits: Extended health care, On-site parking
Work Location: In person